Privacy Policy

Last Updated: 13 February 2026

1. Who We Are Riva Vela Lobster is operated by PT Raya Volume Nusantara. We are committed to protecting the privacy and security of our B2B clients and website visitors.

2. Information We Collect

• Personal Information: We collect information you provide specifically to process orders or inquiries, such as Name, Company Name, Email Address, Phone Number, and Shipping Address.

• Technical Data (Cookies): We use standard cookies to analyze website traffic and improve user experience. This includes IP addresses, browser type, and pages visited. You can disable cookies in your browser settings.

3. How We Use Your Data We use your data solely for:

• Processing supply orders and logistics.

• Responding to partnership inquiries.

• Improving our website performance.

• Sending relevant business updates (only if you have opted-in).

4. Data Protection & Sharing Your data is securely stored within our controlled environment. We never sell your data.We do not share your information with third parties, except as necessary for logistics partners (to deliver your lobster) or as required by Indonesian Law.

5. Contact Us If you have questions regarding this policy or wish to update your data, please contact us at: hello@rivavelalobster.com.